Help and Questions

Got a question? We’ve got you.

Reach us at [support@barkbeyond.co] — we respond within 24 hours.

Frequently Asked Questions

What is the Hydro-Walk Leash?

It’s a 3-in-1 dog leash with a built-in water bottle and collapsible bowl. One hand carries everything your dog needs on a walk — no extra bottles, no separate bowl.

How do I fill the water bottle?

Unscrew the cap on the handle, fill with water, and screw it back on. Press the button to release water into the collapsible bowl when your dog needs a drink.

What size dogs is it for?

The Hydro-Walk Leash works for small to large dogs. The lead is strong enough for pullers.

What colors does it come in?

Black, Red, and Blue.

Can I return it?

Yes — we offer a 7-day return policy on unused items in original packaging. See our full Return Policy page for details.

My order hasn’t arrived — what do I do?

Email us at [support@barkbeyond.co] with your order number and we’ll track it down for you right away.

I received a damaged item — what happens?

Send us a photo at [support@barkbeyond.co] within 7 days of delivery and we’ll send a replacement or full refund immediately.